The pilgrim callers from across the country have poured in appreciation on various pilgrim initiates taken up by TTD as well the devotional programmes on Sri Venkateswara Bhakti Channel besides giving some valuable suggestions to TTD to improve further during the monthly Dial your EO.
The monthly live Phone in programme with TTD EO was held at the Meeting Hall of the TTD Administrative Building in Tirupati on Friday.
A total of 29 callers from various states across the country interacted with EO over phone and given their feedback. Some Excerpts:
Callers Smt Annapurna from Visakhapatnam and Sri Venkateswarulu from Tirupati lauded the temple administration for bringing out various reforms in terms of darshan, accommodation and other facilities keeping in view the larger interests of the common pilgrims besides appreciating various devotional programmes like Ayodhyakanda Parayanam, live Utsavams, spiritual discourses etc. on SVBC.
Thanking the callers, the TTD EO Sri AV Dharma Reddy said, such words of appreciation will boost the spirits of all the employees to offer services to the multitude of visiting pilgrims, with more enthusiasm. He said, for the several decades, all the administrators, strong workforce of TTD have been doing a lot to improvise and offer better services to the pilgrims.
Another caller, Sri Pavan Kumar from Hyderabad suggested EO to extend the last bus service from Tirumala to Tirupati by one more hour as many pilgrims are being stranded in Hill town due to time restrictions. Answering the caller, the EO said, the Tirumala Ghat Roads falls under the Forest reserve and they have to follow the Time restrictions between 12midnight till 3am as per the Forest norms as many wild animals crisscross the paths during that period. However, the EO said, during heavy rush period and on special days, the down ghat is kept opened round the clock to avoid pilgrim congestion in Tirumala.
When callers Sri Ramesh from Jagityala and Sri Kiran Kumar from Tirupati brought to the notice of the EO about non-receiving of offline lucky dip messages, the EO said, the app is working perfectly but due to poor range of mobile signals a few pilgrims might be facing this problem. He also said that he has recently held a review meeting with all the mobile companies to enhance their signal capacity to avoid this issue.
Sri Dinesh from Hyderabad sought EO to resume distribution of annaprasadam in compartments which used to be before Covid pandemic, the EO said, TTD has resumed all the services long back post Covid and even a donor has also set up 120 RO plants in Tirumala for providing poor drinking water facility to the devotees at all places.
One Sri Venkatesh from Gujrat sought EO the procedure to uplift an ancient 120 year old Sri Venkateswara temple in the state, to which EO replied TTD will construct or renovate the temple as per the request with Sri Venkateswara Alaya Nirmana Trust (SRIVANI) funds after a team of officers from TTD visit the temple and verify the possibilities.
When Sri Srikant from Manchiryala sought EO about the status of the temple in his place, the EO said, in the last three years we have constructed over 3600 temples out of which 1700 are already completed and others in different states of progress. “We receive thousands of requests every day and construction process will be taken only after thorough verification which takes some time”, he answered.
One pilgrim caller Sri Nagaraju from Hyderabad brought to the notice of EO about the quick darshan and delay in issuing laddus at the Laddu Prasadam Complex due to change of shifts, the EO said, at present nearly 60 counters are operating and we will enhance that by another 15 during the ensuing summer vacation. He said the problems of line waiting queue lines in laddu complex will be sorted out soon.
When a caller Sri Venakteswarulu from Tirupati suggested EO to think of introducing VIP Break darshan also under Lucky Dip, the EO said, he will discuss the possibilities. “Keeping in view the summer rush, we have dispensed with VIP break system at present and increased the SSD (Free Darshan) tokens to 30thousands in Tirupati. Our priority is to provide more dashan hours to common pilgrims during the ensuing summer vacation”, he asserted.
Some other callers have given feedback that included on Srivari Seva, Accommodation and Darshan to Donors, physically challenged, senior citizens and parents with infants etc.
No comments :
Write comments